Front desk and OPD
Register. Bill. Check in.
Faster counters and shorter queues, from the first hello to the cashier's day close.
Registration, appointments, consultation and diagnostics billing, refunds and cash close all live on one front-desk workspace.
Every patient is registered once, billed once and tracked from the door to the doctor
Registration that catches duplicates
Before a new record is created, Docran looks up the patient by UHID, phone or name. Consent, allergies and insurance stay on file for the next visit.
- Search by UHID, phone, name or ID number
- Guardian, consent and SMS preference recorded
- Book a visit and check in from the same screen
Find or register a patient Duplicate check
An OP calendar the whole desk can share
See every doctor's day, week or month. Book walk-ins, schedule follow-ups and reschedule in a couple of clicks.
- Visit type and booking source on every appointment
- Follow-up fees quoted from the doctor's policy
- No-shows swept automatically at day end
Queue tokens that mean the patient is here
Paying the consultation fee issues a queue token. Nurses take vitals, and the doctor sees who is ready next.
- Consultation, post-diagnostics and referral queues
- Concessions only with the doctor's authorisation
- One diagnostics counter for lab and radiology
A day close that ends at ₹0.00
Each cashier counts their own drawer against what the system expects. Accounts verifies, deposits and matches it to the bank.
- Opening float, collections and refunds in one view
- Differences flagged before hand-over
- Refunds follow each department's own rules
Close my cash · Cashier 2 14 Oct · 18:30 IST
Who uses it
Built for the people at the counter, the bedside and the bench
Each role sees only the screens and actions its permissions allow.
Roles and accessLive Docran walkthrough
with Q&A for your team
A Docran specialist runs a full hospital day on a demo branch with sample patients: registration, consultation, lab, pharmacy, billing and the cashier's day close. Bring your questions.
Sessions every week, scheduled around your team.
Book a session